Refund policy

Effective 2026-10-18

14-day money-back guarantee. If Pro isn't right for you, email us within 14 days of your first payment for a full refund. No questions asked.
  • First purchase: a full refund on request within 14 days of the first payment of a plan (monthly or yearly).
  • Renewals: monthly renewals are not refunded, but you can cancel at any time and keep Pro until the period ends. Yearly renewals can be refunded in full if you ask within 14 days of the renewal date.
  • Problems on our side: if a paid feature doesn't work as described and we can't fix it, we'll refund you for the affected period.
  • How refunds are paid: our reseller Lemon Squeezy (Merchant of Record) issues refunds to your original payment method, including any tax charged. Banks usually take 5–10 business days to show it.
  • After a refund the license key is disabled and the extension returns to the free plan. Your local data is not affected.
  • EU/UK customers: this guarantee is in addition to any statutory rights you have, including the right of withdrawal where it applies.

To ask for a refund, email busywright@mail.grokbot.com from your purchase email or include your order number. You can also contact Lemon Squeezy directly via the link in your receipt.